FAQs - Frequently Asked Questions
This is a list of questions our customers use to ask more frequently to us.
TOPIC: I can't watch the movies
Q: Once I purchased the DVDs and played the files I can only listen to the narration but I cannot watch anything
A: You need to download and install the Techsmith codec (TSCC) at: http://www.techsmith.com/codecs.asp
TOPIC: I am waiting the DVDs
Q: I have just purchased the DVDs and I want to track the shipping
A: Please type the order number in the text and click on track:
TOPIC: I cannot download the free products
Q: I have signed up as a free member but I cannot see my free products and bonuses
A: You need to check the email we sent to you when you subscribed.
This email contains a link you need to click on in order to get your promotional code to get the products
This email contains a link you need to click on in order to get your promotional code to get the products
